Sony Storage Support

Storage Support USA

Why do I receive the error message, "Install ShieldEngine (iKernel.exe) could not be launched. Error loading type library/DLL," when installing the BHA software?

Answer:

This is due to a conflict with a "Speed Acceleration utility software program." To resolve this issue, uninstall the utility program and then install the BHA software. After the software is installed, you can reinstall the "Speed Acceleration utility software program."

FOR WINDOWS 2000 USERS
Change the maximum space used by the registry. You can find it with the following steps: Right click "My Computer," select "Properties" select the "Advanced" tab, click on "Performance Options," and then click on "Change."

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