Sony Storage Support

Storage Support USA

Why am I getting error messages or lock-ups when I try to record with MyDVD?

Answer:

The Temp directory needs to be emptied. We recommend moving the temp directory for MyDVD for easier access.

To change the Temp directory location:

  1. Click on My Documents.
  2. Click on My Video.
  3. Click on File and select New Folder.
  4. Name this folder Temp.
  5. Open MyDVD and click on File.
  6. Click on Preferences.
  7. Click the Hard Disk tab.
  8. Under Temporary File Location click the Choose button.
  9. Click the plus in front of My Documents.
  10. Click the plus in front of My Video.
  11. Select the Temp folder.
  12. Click OK.

After each burn you should delete all the files in this Temp folder.

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