When trying to install Veritas Record Now, I receive an "internal error2889", why?
Answer:
This problem occurs if an incorrect or damaged (corrupted) version of the Riched20.dll file is on your computer, or if the Riched20.dll file is missing from your computer. This problem also can occur if your computer is infected with the Nimda virus (W32.Nimda.A@mm).
Click on your Windows Start button -> Find (or Search) -> Files or Folders. Type Riched20.dll in the "Named:" field -> click Find Now (or Search Now). If the file appears in the window, right click the file -> click rename -> rename the file to Riched20.old.
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