When opening Simple Backup I get an error message, "uiserve.dll was not found. sbwin23.exe unable to locate component." What is causing this error?
Answer:
After installing Simple Backup, the following messages may appear when trying to start the software:
"A required .DLL file, UISERVE.DLL, was not found."
or
"The SBWIN32.EXE file is linked to missing export CITWBASE.DLL."
This error is due to the Registry path for Simple Backup pointing to a different install path than the shortcuts.
The solution is to copy all of the ".DLL" files located in the default directory "C:\Program Files\Stomp\Simple Backup\System" up one level, to the folder "C:\Program Files\Stomp\Simple Backup."
NOTE: If the default install path is modified, the above sub-directory structure may vary accordingly.
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