Why does the backup program fail or incorrectly exclude some files after installing Windows XP Service Pack 2 or Windows XP Hotfix KB842773?
Answer:
After installing Microsoft Windows XP Service Pack 2 (SP2) or Windows XP Hotfix KB842773, some backup applications may fail or incorrectly exclude some files.
Please refer to the following links for knowledge base articles for support on this issue.
Microsoft Knowledge Base Article 883357:
http://support.microsoft.com/default.aspx?kbid=883357
1Safe Software Support Notice for Windows XP Users:
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