Sony Storage Support

Storage Support USA

When trying to install the firmware update for the DRU500 or DRU510A I am getting an error write header mode 6 failure. What is causing this error?

Answer:

You must disable DMA before updating the firmware.

To disable DMA Go to:

  • Right Click My Computer
  • Choose Properties
  • Choose Hardware
  • Choose Device Manager
  • Click the + in front of IDE ATA/ATAPI Controllers
  • Double Click the secondary IDE Controller
  • Choose the Advanced Settings Tab
  • Change the DMA mode for both Device O and Device 1 to PIO Only
  • Click Apply, and OK
  • You will need to restart the computer for the settings to take effect

If you do not have this option and have a Via IDE ATA/ATAPI Controller in Device manger do the following:

  • Go to Add/Remove Programs
  • Remove the Via 4 in 1 driver
  • Reboot your system
  • Follow steps to disable DMA
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