Sony Storage Support

Storage Support USA

When I try to play a DVD I receive the following error message: "STOP 0x0000007f". How can I resolve this?

Answer:

The error that you are receiving "STOP 0x0000007f" is a Norton or Symantec error. It is caused by the Anti-Virus program itself. Please visit the following websites to help resolve your issue.

http://support.microsoft.com/?kbid=822789

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2002071208532048

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