Sony Storage Support

Storage Support USA

When I try to install Nero it keeps asking me for a serial number. Why?

Answer:

This could be due to an older version of Nero that was installed on your system. Please try the following.

  • Uninstall the Nero software from your add/remove programs.
  • Run the Nero General Clean tool located at this site: Nero Tools
  • Remove all other burning programs such as any old versions of Nero or Roxio Easy CD Creator
  • Reinstall the Nero software. (Do not input any numbers in the serial number field during installation)
  • Get the latest Nero updates at: Nero Updates
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