Sony Storage Support

Storage Support USA

If a Symantec Backup Exec hangs at the start of a catalog job, what can I try to correct the issue?

Answer:

 
When Symantec Backup Exec hangs at the start of a catalog job you should try unchecking the “Use storage media-based catalogs” check box under Tools | Options | Catalog. When this option is not selected during a catalog operation, all files on the tape must be read file-by-file to create a new catalog.
 
For further information on this option, please visit the Symantec support site at the link provided below:
 
http://seer.entsupport.symantec.com/docs/200962.htm

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