Product Details

News/Alerts

No news/alerts available for this model.

Firmware/Drivers/Utilities

Filename	Date	File Type	File Size	Operating System
Sony DriveCheck Diagnostic Tool		ZIP	138.3 KB
DOS Drivers		ZIP	114.46 KB
B's Recorder Gold & B's Clip Updates
Drivers for Internal Optical Models	04/18/2008			Windows

FAQ/Solutions

General Questions

Software Questions

How do I eliminate popping and cracking noises from an audio CD?
I just formatted a CD-RW disc with Sony abCD. When I check the properties of the disc, it only shows 511 megabytes free. What is wrong?
How do I convert my MP3 and Wav files to CD-DA format?
How do I eliminate the two second gaps between audio tracks?
How do I make an audio compilation CD which will play in my CD player or car stereo?
Why can't I play my CD-R/RW recorded audio discs in my car, home or portable audio CD player?
Why does my computer lock up during recording?
Why do I sometimes have difficulty recording disc to disc?
B's Gold & B's Clip FAQs
B's Gold crashes my XP system, do I need an update?
I received the error message 'B's Gold.exe' when opening the application. What should I do?
When I try to upgrade B's Recorder Gold, I receive an error message that I don't have the proper version installed.
I am unable to remove B's Clip from my system through Add/Remove Programs.
I am unable to remove B's Gold Recorder from my system through Add/Remove Programs.
I get an ASPI error during installation of B's Gold Software.
Why do I receive the error message, "Install ShieldEngine (iKernel.exe) could not be launched. Error loading type library/DLL," when installing the BHA software?
When I try to extract audio from a CD in B's Recorder Gold, I receive a dialog box asking for a dial-up connection.
What is causing an ATAPI error when I am recording in B's Recorder Gold?
Why am I unable to hear audio from my CDRW Drive on Windows ME, 2000 or XP?
How do I determine the version of DirectX that is running on my computer?
I am tying to copy disc to disc with B's Gold and received the following error, "An error occurred in reading file to create image data. (Click on details) Check hard disk error using scan disk."
Can I create a bootable CD with B's Recorder Gold?
I copied a multi-session CD with B's Recorder Gold, and I am only able to read the last session I recorded. Why?
What audio file formats does B's Recorder Gold accept?
After installing the Sony drive and Software, I am unable to boot my system.
I am having problems burning with my Sony CDRW/DVDRW under Windows 2000/XP. What could be a possible solution?
I am having problems installing the software that came with my product. Why?
My drive was detected by the software but for some reason now it will not detect the drive. How can I correct this?
When attempting to do a burn in Windows 2000 or XP, my system froze up and shut down. Once I rebooted the system, the computer no longer detects my drive. How can I get the drive detected again by my system?
I am having issues uninstalling/re-installing the software. What can I do to resolve this?
When I try to record I continue to get error messages on the media. What can I do to resolve this?
B's Gold 5 and [Windows 98, 98 SE & XP] The windows are not displayed properly, e.g. the buttons are black/grayed out, or the windows is broken.

Error Messages

What are buffer underruns?

Windows XP Questions

Installation Questions

Media Information

When I try to record I continue to get error messages on the media. What can I do to resolve this?

Documentation

File Name	File Size	File Type
Software Quick Start Guide (Windows)	975.28 KB	pdf
EIDE Interface Drive Quick Start Guide	458.51 KB	pdf
CRX175M User's Guide	263.81 KB	pdf
Memory Stick Slot Read Me	270.37 KB	pdf
B's Recorder Gold Manual	3.42 MB	PDF
B's Gold and B's Clip Quick Guide	265.83 KB	PDF

Warranty Registration

Technical Assistance

The Technical Assistant will help you find the information you need to answer questions about your Sony Storage Product.

Parts/Accessories

Optical Product Parts and Accessories Information

RMA Tracking

Live Chat

Live Support is for Optical Customers Only

Contact Technical Support

Email Technical Support

ISV/OS Compatibility Matrix

Please check within the "Documentation" section for independent software vendor (ISV) and/or operating system (OS) Compatibility Matrix for this model.

Sony Storage Support

Storage Support USA

CD-RW: CRX175M