Sony Storage Support

Storage Support USA

AIT

If a Symantec Backup Exec hangs at the start of a catalog job, what can I try to correct the issue?

Answer:

 
When Symantec Backup Exec hangs at the start of a catalog job you should try unchecking the “Use storage media-based catalogs” check box under Tools | Options | Catalog. When this option is not selected during a catalog operation, all files on the tape must be read file-by-file to create a new catalog.
 
For further information on this option, please visit the Symantec support site at the link provided below:
 
http://seer.entsupport.symantec.com/docs/200962.htm

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Sony Tape Tool for Solaris (x86)

Operating System:
Solaris (x86 platform)
Version:
3.6
File Type:
tar.gz
Date:
01/26/2009
Download & Installation Instructions:

Read before downloading - readme_sonytape_solaris_x86_v3.5.txt

File Size:
63kb

3rd Party Software Vendor Contact Information

Listed below is some third party software vendor's contact information for your reference.  Sony makes no warranties or representations as to this document’s accuracy and Sony specifically disclaims any liability or responsibility for any errors or omissions in the content.  The information contained in this document is subject to change without notice.
 
 
Third Party Software:

AIT and DDS Bezel Replacement Information

The Sony Electronics Inc.

What model tape(s) are compatible with my AIT drive?

Answer:

Normally a media compatibility guide is posted for each AIT model drive in the documentation section of our website. Please refer to the media compatibility guide for the Sony model tapes that are compatible with your drive.

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Why do I get Bad Block and Media Errors? What can I do?

Answer:

Use an AIT Cleaning Cartridge. Occasional use of a cleaning cartridge will remove environment dust that collects on the head area of the tape drum. AIT AME tape does not create contamination from tape, unlike the way MP tape media does. However, heads can be contaminated by environmental dust. Thus it is recommended occasional head cleaning for all AIT tape drives (about every 100 hours of use). As a last resort try retensioning the tape. Use this procedure whenever encountering any type of problem with your tapes when cleaning the drive will not fix.

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Is there a recommended cleaning interval for AIT Tape Drives?

Answer:

Occasional use of an AIT Cleaning Cartridge will remove environment dust that collects on the head area of the tape drum. AIT AME tape does not create contamination from tape, unlike the way MP tape media does. However, heads can be contaminated by environmental dust. Thus, occasional head cleaning is recommended for all AIT tape drives (about once every 100 hours of use).

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Why Am I getting an "Error on a Request to Write Data to Media" error message when I use Ntbackup.exe on Windows 2003 Server?

Answer:

Please see Microsoft Knowledge Base Article - 817688 for explaination and apply recommended HotFix.

http://support.microsoft.com/default.aspx?kbid=817688

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What are firewire cards and what firewire cards (IEEE 1394) are compatible with my AIT USB/iLink units?

Answer:

The emergence of digital video and multimedia applications has brought with it the need to move large amounts of data-quickly-between peripherals and PCs. The IEEE 1394 serial bus is the industry-standard implementation of Apple Computer, Inc.'s 1394 digital I/O system. It's a versatile, high-speed, low-cost method of interconnecting a variety of personal computer peripherals and consumer electronics devices. There are many firewire cards on the market. The following is a short list of cards that Sony has tested to work with the AIT iLink units. 

Adaptex DuoConnect

IOGEAR USB 2.0/Firewire Combo

Orange Micro Orangelink+Firewire 

SIIG USB2.0_1394

Adaptec USB 2 3100LP

ASD USB Turbo 2.0

Adaptec 5-port USB 2.0 Hub

IOGEAR 5-port USB 2.0 Hub

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Can regular AIT media be formatted by the Sony WORM tape drive? Once the regular AIT media is formatted, can it be used in a regular Sony AIT drive?

Answer:

Yes. The Sony WORM tape drive can format regular AIT media and can be used in a regular AIT tape drive.

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