DRU510A
4X DVD-RW Media Compatibility Notice
Please Note: 4X DVD-RW media is not compatible for recording with your drive, please use 1X or 2X compatible DVD-RW media only.
Optical Product Parts and Accessories Information
The Sony Electronics Inc. optical product you have purchased is supplied with the parts, software and accessories needed to use the product. If you need to obtain additional or replacement parts, software and accessories for your optical product then the storage support team will attempt to obtain it for you at your sole cost and expense. Product information guides, manuals and other documentation packaged with the optical products normally can be downloaded directly from this web site.
Sonic MyDVD Updates
MyDVD v5.2 Software Upgrade
Sonic is now providing a special MyDVD 5.2 upgrade offer to those using MyDVD that came bundled with certain Sony Dual RW drives. Please note that this special offer only applies to Sony Dual RW drive customers and is not compatible with those using MyDVD bundled by other vendors, retail versions, or updates from earlier versions.
MyDVD Update
IDE Installation Guide
IDE Installation Guide
1) With the computer shutdown and all the power disconnected, open up your computer. Remove the cover mounting screws and then the cover.
The computer boots up and the BIOS can recognize the primary (master/slave) hard disk drive, but it cannot recognize all devices connected to the secondary hard disk drive. Why?
Is the power connected?
Is the IDE interface cable correctly connected? (Make sure it is completely plugged in)
Is the setup correct? Is the position of the jumper pin correctly set?
In the BIOS, is the secondary disabled? (For detailed information on BIOS settings, please contact the PC's manufacturer)
Is the secondary's interface cable too long? (Has it exceeded the ATAPI specification of 18 inches/45cm?)
Is the IDE cable's pin twisted? (Also, make sure there is no reversed insertion.)
When trying to install the firmware update for the DRU500 or DRU510A I am getting an error write header mode 6 failure. What is causing this error?
You must disable DMA before updating the firmware.
To disable DMA Go to:
- Right Click My Computer
- Choose Properties
- Choose Hardware
- Choose Device Manager
- Click the + in front of IDE ATA/ATAPI Controllers
- Double Click the secondary IDE Controller
- Choose the Advanced Settings Tab
- Change the DMA mode for both Device O and Device 1 to PIO Only
- Click Apply, and OK
- You will need to restart the computer for the settings to take effect
If you do not have this option and have a Via IDE ATA/ATAPI Controller in Device manger do the following:
- Go to Add/Remove Programs
- Remove the Via 4 in 1 driver
- Reboot your system
- Follow steps to disable DMA
I am trying to install the MyDVD that came with my DRU-510 drive andit will not accept the serial number I input. How can I resolve this?
The serial number for the software will automatically be inputted in the fields. Do not change this serial number. If you have already removed the serial number from the field, please cancel the installation and start the installation over again and the serial number will re-appear.
My Sony drive records and reads just fine, but whenever I try to play a game I get an error indicating my optical drive is not detected. What is causing this issue?
Disable your native Windows XP burning software. Also go to Device Manager, under the IDE ATA/ATAPI Controller, change the IDE controller to a Standard Dual Channel controller.
Go to:
- Right Click My Computer
- Choose Properties
- Choose Hardware
- Choose Device Manager
- Click the + in front of IDE ATA/ATAPI Controllers
- Double Click the Intel IDE Controller
- Click on the Driver Tab
- Choose Update Driver
- Choose Display a List..
- Choose Next
- Choose the Standard IDE Controller
- Click Next
- Make sure you reboot the system so the changes take affect
I cannot get Audio or Video when trying to watch a movie or play a CD on my internal drive. How can I resolve this?
1. Disconnect the Audio cable from the sound card.
2. Uncheck audio digital within Device Manager. To find device manager, right click My Computer, Choose Hardware Choose Device Manager, Click on the (+) in front of DVD/CD-ROM drives, double click on the DVD drive, choose properties, take the check off "Enable Digital CD Audio for this CD-ROM device.
3. Get the latest driver updates for your sound/video cards.