Sony Storage Support

Storage Support USA

CRX10U/A2

Why can't I extract audio tracks from Sony Discribe?

Answer:

Make sure these extensions are enabled in the extensions folder:

CD-ROM Extension(at top of list if alphabetical)

Audio CD Access

Foreign File Access

High Sierra File Access

ISO 9660 File Access

All the Quicktime related extensions

You may also need to disable Apple's CD/DVD-ROM Driver extension.

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Why does Sony Discribe hang after I installed a Macintosh PCI SCSI controller ?

Answer:

Some Macintosh PCI SCSI controllers require an updated BIOS or firmware to work with USB devices properly and may also require a driver(extension) and SCSI card utility updates. Please check the Macintosh PCI SCSI card manufacturer's web site for those updates.

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What if I still cannot get my drive to work under Mac OS 8.6 with all these suggestions ?

Answer:

Try just loading the two Shuttle extensions below with Apple's USB Manager and disable everything else from loading with Apple's Extensions Manager.

Shuttle USB-ATAPI

Shuttle USB ATAPI SIM 1.0

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I just formatted a CD-RW disc with Sony abCD. When I check the properties of the disc, it only shows 511 megabytes free. What is wrong?

Answer:

Nothing is wrong. As Sony abCD is a packet writing product, the packets take up space on the disc. For this reason, the overhead used for the packets takes up roughly 1/6th of the disc space. This is inherent in all packet writing products.

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What Operating Systems is the Sony abCD software compatible with?

Answer:

Sony abCD is currently available for the Windows 95 and Windows 98 operating systems.

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Can Sony abCD software write to CD-R media?

Answer:

No. Sony abCD was designed strictly for use on CD-RW drives, in conjunction with CD-RW media.

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Can Sony abCD read discs written using Adaptec Direct software? Can it write to Adaptec DirectCD formatted discs?

Answer:

Yes. Sony abCD is able to read DirectCD discs using its UDF driver. In version 1.3.129 and above, Sony abCD is now able to write to DirectCD pre-formatted discs. If the CD-RW is formatted for DirectCD but contains data, Sony abCD will act only as a reader driver for this disc. To write to the disc, you will need to quick-format the disc using Sony abCD before use.

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I have created a disc using Sony abCD and want to read it on another computer. When I put the disc in, Windows mounts it, but it only shows one file. This file says the disc was created using the UDF file system. What should I do?

Answer:

You should install Sony abCD onto the system. In the absence of a CD-RW drive, Sony abCD will act only as a UDF reader driver. Sony abCD discs are written in the UDF file system. Windows 2000 is the only Operating System that has UDF support built into it, so an Sony abCD disc can be read without the reader driver. However, Windows 95 & 98 do not have UDF file support, and thus Sony abCD's UDF system driver is necessary.

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Can Sony abCD discs be read on Windows 2000?

Answer:

As of Sony abCD version 1.3.132, Sony abCD creates discs which can be natively read in Windows 2000. Due to this added support, Sony abCD discs created using this version and above (1.3.132 + up) cannot be read using previous versions of Sony abCD (1.3.129 + below). This new version is fully backward compatible with discs created using previous versions, however a disc must be reformatted using version 1.3.132 and above to be read natively by Windows 2000.

Please be advised that Sony abCD cannot be used on Windows 2000, even with the 1.3.132 version of the software. It is only compatible with Windows 95 & 98 systems. The above only implies that the discs created on another system can be read on a Windows 2000 system.

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Does Discribe support Disk-At-Once Audio?

Answer:

Discribe does support disk-at-once audio as long as this feature is supported by the drive. In order to do disk-at-once audio you must change the pre-gap on at least one of your audio tracks (not track 1). This is done by selecting a track and clicking the 'Set Pre-Gap' button on the right side. For more information on setting the Pre-Gap, see the Discribe Read Me document or the PDF manual.

Additionally, you set all pre-gaps to the same setting by Clicking the Set all button in the Set Pre-Gap dialog (version 2.26 or newer).

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