Sony Storage Support

Storage Support USA

CRX10U/A2

Who would most benefit from using Sony Discribe?

Answer:

Any Macintosh user looking to burn a CD. Discribe is a powerful, feature-packed CD mastering software package that is easy enough for beginners to use, yet robust enough for the multimedia professional. Discribe's simple, easy-to-use interface actually leads users through the process of creating a CD.

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Discribe does not recognize the volume that I would like to write from.

Answer:

Upgrade your Discribe to the latest version. Discribe 1.05 will not allow you to write from any volume that is bigger than the size of a CD (650mb). In order for Discribe to recognize your writing volume you will need to partition it to 650mb or less.

Contact CharisMac to get an update to the latest version. Versions newer than 2.0 will allow you to not copy the free space of the hard drive and allows for on-the-fly disc optimization. You can now burn from a 1 GIG drive with 600MB of noncontiguous data. Do not use Norton's Speed Disk to defragment the drive, it does not update the directory of the disk. We recommend highlighting the drive and using the Erase Disk command under the Special pull-down menu. This will clean the disk off, now you can write the files back to the drive, folder by folder, to write it as contiguously as possible.

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How do I write audio tracks to a CD with Discribe?

Answer:

Most of the information that you will need for this action is available in the Read Me of Discribe. Audio files will need to be converted into Stereo, 16 bit, 44.1 khz AIFF files to be written as an audio track.

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What are the Apple Updates that I should have on my system?

Answer:

In general, only the Apple Update needed for the Mac is a Firmware Update 1.1 at http://www.apple.com/support/ for the Blue & White G3.

In order to use the USB drives, it is optimal to obtain the CD-Rom Extension update to version 1.40 available from Charismac. If you have the CRX 100E/X2, you should also download the Onspec SIM 1.07c Extension update from the same site. These can be found at http://www.charismac.com/Support/downloads.html.

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Why can't I extract audio tracks from Sony Discribe?

Answer:

Make sure these extensions are enabled in the extensions folder:

CD-ROM Extension(at top of list if alphabetical)

Audio CD Access

Foreign File Access

High Sierra File Access

ISO 9660 File Access

All the Quicktime related extensions

You may also need to disable Apple's CD/DVD-ROM Driver extension.

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Why does Sony Discribe hang after I installed a Macintosh PCI SCSI controller ?

Answer:

Some Macintosh PCI SCSI controllers require an updated BIOS or firmware to work with USB devices properly and may also require a driver(extension) and SCSI card utility updates. Please check the Macintosh PCI SCSI card manufacturer's web site for those updates.

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What if I still cannot get my drive to work under Mac OS 8.6 with all these suggestions ?

Answer:

Try just loading the two Shuttle extensions below with Apple's USB Manager and disable everything else from loading with Apple's Extensions Manager.

Shuttle USB-ATAPI

Shuttle USB ATAPI SIM 1.0

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I just formatted a CD-RW disc with Sony abCD. When I check the properties of the disc, it only shows 511 megabytes free. What is wrong?

Answer:

Nothing is wrong. As Sony abCD is a packet writing product, the packets take up space on the disc. For this reason, the overhead used for the packets takes up roughly 1/6th of the disc space. This is inherent in all packet writing products.

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What Operating Systems is the Sony abCD software compatible with?

Answer:

Sony abCD is currently available for the Windows 95 and Windows 98 operating systems.

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When using the Discribe Software, I receive a sense key 03 0C 09 when using my Sony Spressa USB CD-RW drive to write audio at 4x?

Answer:

This issue is related to the USB bandwidth limitations. Audio CDs require more bandwidth than data CDs during the write process. Unfortunately, USB can't handle the amount of information needed by the recorder. To get around this issue simply set your Write Speed within Discribe to 2x or slower.

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