CRX215A1
Optical Product Parts and Accessories Information
The Sony Electronics Inc. optical product you have purchased is supplied with the parts, software and accessories needed to use the product. If you need to obtain additional or replacement parts, software and accessories for your optical product then the storage support team will attempt to obtain it for you at your sole cost and expense. Product information guides, manuals and other documentation packaged with the optical products normally can be downloaded directly from this web site.
IDE Installation Guide
IDE Installation Guide
1) With the computer shutdown and all the power disconnected, open up your computer. Remove the cover mounting screws and then the cover.
BHA Software Tutorials
Please visit the url below for all of the latest information on the BHA Software.
BHA Software Information
B's Gold Audio Extraction Guide
Please click on the link below for the B's Gold Audio Extraction Guide.
B's Gold and B's Clip Quick Guide
Please click on the PDF below for the B's Gold and B's Clip Quick Start Guide.
B's Recorder Gold Manual
Please click on the PDF below for the B's Recorder Gold manual.
The computer boots up and the BIOS can recognize the primary (master/slave) hard disk drive, but it cannot recognize all devices connected to the secondary hard disk drive. Why?
Is the power connected?
Is the IDE interface cable correctly connected? (Make sure it is completely plugged in)
Is the setup correct? Is the position of the jumper pin correctly set?
In the BIOS, is the secondary disabled? (For detailed information on BIOS settings, please contact the PC's manufacturer)
Is the secondary's interface cable too long? (Has it exceeded the ATAPI specification of 18 inches/45cm?)
Is the IDE cable's pin twisted? (Also, make sure there is no reversed insertion.)
My Sony drive records and reads just fine, but whenever I try to play a game I get an error indicating my optical drive is not detected. What is causing this issue?
Disable your native Windows XP burning software. Also go to Device Manager, under the IDE ATA/ATAPI Controller, change the IDE controller to a Standard Dual Channel controller.
Go to:
- Right Click My Computer
- Choose Properties
- Choose Hardware
- Choose Device Manager
- Click the + in front of IDE ATA/ATAPI Controllers
- Double Click the Intel IDE Controller
- Click on the Driver Tab
- Choose Update Driver
- Choose Display a List..
- Choose Next
- Choose the Standard IDE Controller
- Click Next
- Make sure you reboot the system so the changes take affect
B's Gold 5 and [Windows 98, 98 SE & XP] The windows are not displayed properly, e.g. the buttons are black/grayed out, or the windows is broken.
The problem may be in your computer settings.
1. Try changing the hardware accelerator settings.
a. Double click [System] in the Control Panels.
b. Click the [Performance] tab in the System Properties window.
c. Click the [Graphics] button under Advanced Settings.
d. Adjust the [Hardware Accelerator] setting and see if the window appears properly.
2. Reinstall or update the display driver. * For more details regarding reinstalling the driver and driver version, contact the computer manufacturer or the graphics card manufacturer.
3. If you are using Windows XP, check that the compatibility mode is not set to Windows 2000 using the following procedure.
a. Right click on the application shortcut, then select [Properties] from the pop-up menu.
b. Select the [Compatibility] tab.
c. If the [Run this program in compatible mode for] option is enabled (checked), disable (uncheck) it.
d. Click [OK], then try launching B's Recorder GOLD5 again