LIB-152
Windows Server 2003 Medium Changer Driver (Itanium Only!)
This driver requires the tape library rear Config switch to be set to position three (3).
If the user installs an unsigned driver for this web site, Windows 2003 will display a warning that the driver is unsigned, thus helping to preserve the integrity of the released system. However, by default, Windows 2003 does not block installation of unsigned drivers. This will allow Sony Electronics Inc. to get urgent fixes to customers while waiting for Microsoft Windows Hardware Quality Labs (WHQL) to test the fix.
Windows XP / Windows Vista / Windows Server 2003 / Windows 2008 32bit Medium Changer Driver
This driver requires the tape library rear Config switch to be set to position three (3).
If the user installs an unsigned driver for this web site, Windows XP/Windows 2000 will display a warning that the driver is unsigned, thus helping to preserve the integrity of the released system. However, by default, Windows XP/Windows 2000 does not block installation of unsigned drivers. This will allow Sony Electronics Inc. to get urgent fixes to customers while waiting for Microsoft Windows Hardware Quality Labs (WHQL) to test the fix.
Windows 2000 Medium Changer Driver
This driver requires the tape library rear Config switch to be set to position three (3).
If the user installs an unsigned driver for this web site, Windows XP/Windows 2000 will display a warning that the driver is unsigned, thus helping to preserve the integrity of the released system. However, by default, Windows XP/Windows 2000 does not block installation of unsigned drivers. This will allow Sony Electronics Inc. to get urgent fixes to customers while waiting for Microsoft Windows Hardware Quality Labs (WHQL) to test the fix.
What causes Symantec Backup Exec 11.d or 12.0 for Windows Servers to produce a Robotic Library Hardware Error on any operation with the Sony LIB-152 or LIB-302 Tape Libraries?
If you have a Sony LIB-152 or LIB-302 Tape Library configured with Symantec Backup Exec 11.d or 12.0 for Windows Servers. And you are attempting to perform any operation, such as an inventory, erase, label media, backup, restore, catalog, the library does not appear to function correctly, and an alert appears stating the following:
Robotic library hardware error. The robotic library has reported a general hardware error condition. Manual intervention, calibration, etc. may be required. This may be a device related hardware problem, or it may be some other hardware problem (i.e. SCSI card/bus etc). The issue occurs when the media attempts to mount and dismount correctly. Backup Exec contains a registry key that allows this device to correctly mount and dismount media.
To correct this issue start the Windows registry editor and locate:
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec For Windows\Adamm
Set any of following registry key(s) to a value of 1:
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Enable Robotic Library Tape Device Release
Enable Release Robotic Library Tape Device
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Reset the tape library and allow it to become ready.
Restart the Backup Exec services and test the library.
Where can I find information on Media Barcode labels for my AIT Library?
You can find a lot of good information on barcode labels on www.netcllc.com or you can also search www.google.com. Type in 'Barcode Labels for AIT Libraries.'
What causes Veritas Backup Exec 9.x or 10.x for Windows Servers to produce a Robotic Library Hardware Error on any operation with the Sony LIB-152 or LIB-302 Tape Libraries?
If you have a Sony LIB-152 or LIB-302 Tape Library configured with Veritas Backup Exec 9.x or 10.x for Windows Servers. And you are attempting to perform any operation, such as an inventory, erase, label media, backup, restore, catalog, the library does not appear to function correctly, and an alert appears stating the following:
Robotic library hardware error. The robotic library has reported a general hardware error condition. Manual intervention, calibration, etc. may be required. This may be a device related hardware problem, or it may be some other hardware problem (i.e. SCSI card/bus etc). The issue occurs when the media attempts to mount and dismount correctly. Backup Exec contains a registry key that allows this device to correctly mount and dismount media.
For instructions on how to change this registry key, please visit the Veritas Site below:
Veritas Tech Note 255502:
http://seer.support.veritas.com/docs/255502.htm