My USB Tape drive is not detected by the system or it is not functioning properly. How can I resolve this?
1. Connect the drive directly to the USB port on the computer system. Do not connect the drive to a USB Hub
2. Try a different USB port on your system
3. Disconnect all other USB devices except a keyboard or mouse.
Why can't Windows Backup Restore from a USB Tape Drive or Back Up to the Drive If the Verify Option Is Turned On?
Please see Microsoft Knowledge Base Article - 817765 for explanation and apply recommended HotFix.
1Safe version 3.7.14 is compatible on AITe90-UL and AITe130-UL drives with systems that have:
- 300 Mhz or faster processor
- Windows 98SE, ME, 2000, and XP
- CD-ROM drive (for software install)
- IEEE1394 (i.LINK) interface or USB 2.0 interface or USB 1.1 interface (for operation with USB 1.1 performance)
"Head-to-tape speed" means "Search Time" from the head of the tape drive to search through the tape, and it depends on where the position the tape drive head is at and the tape length. Transfer rate is the write on the tape.
Normally for our tapes:
SDX2-50C (230m) = 120 sec. (Search Time) => Sustained transfer rate = 6MB/sec native (and 12/18 MB/sec with data compression)
SDX1-35C (170m) = 120 sec. (Search Time) => Sustained transfer rate = 3MB/sec native (and 8/12 MB/sec with data compression)
The attached document is the AIT data and specification sheet.
Requires Service Pack 2 or greater!
If the user installs an unsigned driver for this web site, Windows 2000 will display a warning that the driver is unsigned, thus helping to preserve the integrity of the released system. However, by default, Windows 2000 does not block installation of unsigned drivers. This will allow Sony Electronics Inc. to get urgent fixes to customers while waiting for Microsoft Windows Hardware Quality Labs (WHQL) to test the fix.
AIT-e90-UL & AIT-e130-UL Users: Cannot Restore Backup from USB Tape Drive or Back Up to the Drive If Verify Option Is Turned On. See Microsoft Knowledge Base Article - 328742 for more details. http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B328742
AIT-e90-UL & AIT-e130-UL Users: Installing a Sony tape driver in place of the 1 Safe Backup Software tape driver will cause 1 Safe Backup not to function. The 1 Safe Backup Software tape driver will need to be reinstalled to restore 1 Safe Backup function. Tapes created on 1 Safe Backup Software are not compatible with NT Backup or any other tape backup application.