DRU110A
Error Message: "File OPENGL32.DLL cannot be found" or another ".dll" is reported missing
Title
"File OPENGL32.DLL cannot be found" or another ".dll" is reported missing
Description
After download of the 3.5 upgrade, and installation, where the version 3.1 software was removed prior to installation of the 3.5 software, the program cannot be opened. An error message is shown saying "file OPENGL32.DLL cannot be found". Clicking on OK returns to the desktop.
Symptom
MyDVD quits after opening or a .dll is stated as missing from your system by MyDVD
Solution
I downloaded copies of opengl32.dll, and glu32.dll from http://www.dll-files.com/dllindex/dll-files.shtml?opengl32, placed these in my Windows/System folder and restarted my computer. Now MyDVD 3.5 starts and runs normally.
Error Message: "A required .DLL file, MPGCHECK.DLL, was not found"
Title
Error "A required .DLL file, MPGCHECK.DLL, was not found"
Description
Installation Issues
Solution
There may be a problem registering DLLs on certain system during installation. To work around this issue the contents of the 3 folders listed below need to be copied to the root of the MyDVD target directory.
46 files to be
Copied from:
- C:\Program Files\Common Files\Sonic Shared\Ligos\Decoders
- C:\Program Files\Common Files\Sonic Shared\Ligos\GoMotion
- C:\Program Files\Common Files\Sonic Shared\MainConcept
Copied to:
- C:\Program Files\Sonic\MyDVD
10 files to be registered:
- All of the .ax files need to be registered by dragging them into regsvr32.exe which is located at C:\WINDOWS\SYSTEM32\REGSVR32.EXE
This issue is resolved in the MyDVD 4.0.3 installer.
Error Message: Error in QDV.dll
Title
Error in QDV.dll
Description
Burning/Building
Symtom
When trying to build, error message "error in QDV.dll" pops up.
Solution
This error is usually resolved with a Windows Update for older systems like Windows Me or Windows 98. It's generally a DirectX or ASPI update that is required.
Error Message: Pins Not Connected (32722)
Title
Pins Not Connected (32722)
Description
Disc Writing/Capture Error
Symptom
When writing a disc or capturing, I get Pins Not Connected (32722)
Solution
- Make sure that your your files are DVD compliant. Many times this error occurs with files that have been downloaded from the Internet or have non-compliant attributes for DVD burning.
- Make sure that all of your video cards are properly seated (or reseat them) and then re-boot.
- Check ALL SCSI and ATA drive/burner connections (internal and external) to make sure that they are firmly connected and no pins in those connectors are bent or missing. Also, check drive ribbons and cables for tears, rips, or broken connections.
- Make sure that you have ASPI 4.6. If you are unsure how to do this, go the ASPI radified link listed below as it will give you specific instructions on how to do this.
- Check your computer monitor's pin configurations with that of the video card it is connected to. Check to see if your monitor and card support the same number of pins (most use 15, but some users have been instructed by certain companies to remove the 15th pin to fix the conflict). If you are unsure how to do this, consult your video card manufacturer and describe what make and model monitor you are using. Some monitors require a special adapter to correct the 15 pin issue. Make sure that your card came with this adapter or needs one for the monitor that you are using.
- Finally, check that your video card has the latest drivers and control panels from the manufacturer. The link below describes how to do this PER ATI 7500/8500 Radeon card's. If you do not have an ATI card, then follow the same instructions, but substitute your video card manufacturer's website instead of ATI's.
Error Message: DVDErr,-47002
Title
DVDErr,-47002
Description
Capture/Writing Errors
Symptom
Could not complete the last command because no audio decoder available for this stream type (DVDErr,-47002)
Solution
Make sure that the audio in the camera is set to 48k/16 bit.
While I was previewing from a DVD disc, I got the following error message: "Could not complete the last command because: PGCStreamInfo::GetSRPVideoAttributes( ) No Parameter editor available (BRErr,1)". What does this mean?
This message normally indicates that the disk has been removed from drive while you were trying to preview it. Exit MyDVD, reinsert the disc into the drive, Start MyDVD and select "Edit DVD" Click "Preview" in the toolbar to resume your preview.
I get the message "Logic Error: Invalid vector <t> subscript" when I turn on the camera after an attempt to capture with the camera off.
Follow these steps:
- Video camera is turned off
- Hit Capture button
- I get the message "There is no capture device attached to the computer"
- I turn the camera on without hitting OK.
- I get the message "Logic Error: Invalid vetor
subscript"
This is a known issue and will be addressed in a future version. Solution: Hit OK in the dialog that says "There is no capture device attached the computer." Then turn on your camera.
With MyDVD and MGI Videowave running at the same time, I see "unknown error" messages when trying pressing the Capture button in MyDVD.
Under certain circumstances, MyDVD and MGI Videowave use the same system resources, which can cause problems such as this. Run MyDVD independantly of Videowave to address this issue.
Why does MyDVD re-encode my PAL video even though I have selected the PAL format in my preferences?
Once you have imported a video into MyDVD, a .SES folder is created in the same folder as your video file. Delete the .SES folder(s) for the particular file(s). Then import the video(s) into a PAL MyDVD project.
I unplugged my camera while I was in the capture dialog and MyDVD shut down. What happened?
This is a known issue and will be addressed in a future version.